Client Servicing Executive

  • Sales
  • Noida
  • 12/31/2022
  • ₹25,000 - ₹30,000 /hourly
  • Full Time

Exec./Sr Exec./Assistant Manager –


Sales & Service



: Noida/ Dehradun/



: Tele-Monthly


About Us:


IndiaMART is India's largest online B2B marketplace, connecting

buyers with sellers. Over last 25 years, we have been continuously

evolving our platform using sophisticated business-enablement

technologies to make doing business easy. Our credo, 'Bada

Aasaan Hai,' appropriately depicts our approach. With 76 million

product offerings and 6.7 million responsive supplier base, we

provide ease and convenience to our 138 million buyers. Our IPO

was a thumping success in 2019, reaffirming the trust of our users and

investors alike.


Headquartered in Noida, we have 3,000+ employees located across 32

offices in the country.


Why Join IndiaMART :


Our greatest assets are the IndiaMARTians. For our employee’s personal

and professional development, we provide a variety of career

advancement opportunities as well as learning and development



They get the benefit of working with India's largest online B2B

marketplace along with a fast-paced career progression. Potential

employees can advance to the leadership roles within five years of their

work tenure. We have more than 500 employees working with us who

are testimony to this program.


The superheroes take advantage of our cutting-edge I-LEAP

program, which allows employees to "Learn as they Work“. Our

Superlative Incentive Programs, arguably among the best in business

today, allows them to earn more as they do more.


Key Success factors for an Individual:


Customer Champion at Heart


Hunger to learn and grow


Ability to build rapport with customers instantly


Able to sell high value products to customers


What the Role offers :


The position holder will be an individual contributor


Build and manage productive, professional relationships with clients


Ensure that clients are using and derive benefit from IndiaMART


Key Responsibilities :


Interact with clients over calls & video calls to achieve weekly,

monthly sales and client retention targets


Prompt resolution of client complaints


Daily 18-20 client video meetings and call discussions for sales &



Accurate mapping of products/services in client’s e-catalog


Systematic follow-up with the clients to ensure time-bound closure to

sales & service issues


Critical Skills of a Suitable Candidates :


Hunger for sales & application of sales techniques