Contract Performance Expert for UAE

  • Project Management
  • Mumbai
  • 08/10/2023
  • Full Time

VAM Systems is a Business Consulting, IT Solutions and Services company.


VAM Systems is currently looking for Contract Performance Expert for our UAE operations with the following skillsets & terms and conditions:

Qualifications – Required education, minimum work years experience

•6-10 years’ experience in IT transformation contract and vendor management preferably within the Telco industry.
•Vendor management related certifications (such as MCIPS, CPCM, etc.) are desirable but not mandatory. Priority will be given to demonstrable skills.
•Knowledge of Atlassian tools such as Confluence/Jira for contract management is preferable.

Technical skills

Required: Essential skills in order to be successful in the role

•Strong expertise in contract management and drafting
•Strong expertise in vendor governance and vendor risk management
•Strong expertise in IT/Technology/Digital contract T&Cs, including agile ways of working
•Proven track record of successfully managing and fostering positive vendor relationships towards obtaining the required business objectives
•Excellent verbal & written English
•Good communication and negotiation skills
•Good numerical and analytical skills

Role scope – Milestones, Responsibilities, Deliverables

Key deliverables:

D1 - GF contracts (technical schedules, amendments, CRs, SOWs, and WOs)
D2 - GF contract governance (including invoice/payment validations)
D3 - GF contract and vendor performance reviews


M1 -GF contracts finalized and executed
M2 -Governance model finalized and in place
M3 -Vendor performance reviews conducted (with KPIs and SLAs agreed and set up)


Contract Negotiation:

•Support IT and Sourcing/Legal teams on drafting technical schedules and review MSFA, SOW, WOs, amendments, and CRs
•Define the governance model with vendors and establish KPIs/SLAs performance to track vendor relationship
•Liaise with the different Business Units to capture all required information for the contract, such as volumetric/forecasts

Vendor Management and Performance:

•Responsible for leading the efforts associated with Ignite contract life cycle management
•Monitor and manage the performance of the signed contract with the selected partner(s)/supplier(s) and ensure adherence to the contract governance
•Serves as the point of contact on all vendor contractual discussion matters together with the Sourcing team
•Support Technical and Sourcing teams to negotiate change requests and contract deviations
•Support the delivery teams and business teams in monitoring adherence to the contractually agreed SLAs
•Tracks the actual contract cost versus the allocated budget and coordinates with Sourcing on the cost of potential change requests
•Responsible for ensuring all contractual related documentation and approvals are promptly stored on Confluence/Jira
•This role falls under the Organization/Technology area and sits in the Contract and Partner Management team.
•The key purpose of the role is to have a person responsible for managing the vendors’ relationships, costs, deviations, contracts, and overall governance. The role requires the provision of support to the technical and sourcing teams ensuring efficient turnaround time.
•Will be responsible for creating and maintaining contracts, related changes, financial validation of payments, and vendor governance and performance, reporting to the Contract and Partner Management Lead.


Terms and conditions

Joining time frame: (15 - 30 days)


The selected candidates shall join VAM Systems - UAE and shall be deputed to one of the Organzations in UAE.


Should you be interested in this opportunity, please send your latest resume in MS Word format at the earliest at